Track application flow across all products, detect drop-off patterns, and identify rejection causes. Reduce application leakage by 19% by pinpointing UX and policy improvements with precision.
Join Waiting listMaps customer journey across application stages detecting where customers progress or abandon
Off Heatmaps - Visualizes stage-by-stage abandonment rates identifying highest-friction conversion points
Groups rejection patterns by common causes (policy, credit, documentation) enabling targeted fixes
Cause Detection - Analyzes customer behavior preceding cancellation identifying specific friction points
Compares conversion rates, abandonment, and approval rates across web, mobile, branch channels
Digital teams ask questions about specific product funnels or channels to explore improvement opportunities
Fixing top rejection causes and UX friction increases application-to-approval conversion
Targets abandonment interventions at highest-impact drop-off stages reducing lost customers
Identifies specific policy and design improvements with quantified impact enabling prioritized development roadmap - 8 improvements per quarter
Turn operational complexity into measurable performance gains.
