Reconcile Card Fraud Monitoring transactions for alerts not attended by agent on time. Achieving 100% audit compliance with automated checks. Reduce review cycles by 70-85%.
Join Waiting listExtracts alerts not attended by agent on time from SAS EFM comparing with Call cabinet records to detect inconsistencies
Validate presence of a legitimate customer or internal request using automated rule engine
System Verification - Reconcile BPM, Core Banking, and ancillary system records with automated matching algorithms
Verify maker -checker and approval workflow compliance for audit trail
Monitors card operations from issuance through dispute resolution ensuring status synchronization
Provides real-time view of alerts not attended by agent on time with drill-down capabilities for detailed analysis
Accelerates alerts not attended by agent on time resolution through instant detection
Surfaces alerts not attended by agent on time missed in manual spot checks
Documents all card issuance, maintenance, and dispute control activities for auditor verification
Shifts operations team time from validation work to value-added exception resolution
Turn operational complexity into measurable performance gains.
