Dispute Resolution Managers, Chargeback Teams, Fraud Investigators

See how our agent performs each stage in the Credit Posting Validation Control for Cards Dispute And Chargeback like a subject matter expertSee how our agent performs each stage in the Credit Posting Validation
Control for Cards Dispute And Chargeback like a subject matter expert

01

System Connection

Agent establishes secure links to E2E and Scheme retrieving incorrect credit posting data every hour

02

Control Execution

Validation engine checks if eod reconciliation to check if the dispute amount refunded i per defined control parameters

03

Detailed Verification

Validate presence of a legitimate customer or internal request through automated comparison

04

Authorization Review

System confirms maker-checker segregation and approval hierarchy for all cards dispute and chargeback activities

05

Exception Assignment

Validated violations distributed to appropriate cards dispute and chargeback teams based on severity and type

06

Card Operations Analytics

System produces card control performance dashboards with exception trends and remediation tracking