CASE STUDIES : MIDDLE EAST - TRAVEL
Redefining Luxury: Personalized Concierge Services for a Premier Card Issuer in the Middle East
AI Travel Assistant
Data Studio
AI Studio
The challenge
Navigating the realm of high-net-worth clientele, the premier card issuer faced a daunting manual process.
The concierge, a pivotal service, struggled with inefficiencies—time-consuming, memory-driven, and lacking personalization.
The need for a transformative solution to streamline this luxury experience was evident.
The concierge, a pivotal service, struggled with inefficiencies—time-consuming, memory-driven, and lacking personalization.
The need for a transformative solution to streamline this luxury experience was evident.
The
magic of maya.ai
mayai.ai deployed its AI Travel Assistant to power the bank’s travel concierge.
Data Studio enabled the Integration with Sabre, TVC, and TBO, offering access to 171+ airlines and 1.2M+ hotels globally
AI Studio helped identifying the Top 5 destinations, crafting personalized itineraries for each customer
AI Assistant also offered real-time flight and hotel search options with availability and pricing information
The results
The impact was swift and substantial. This innovative solution not only optimized the client's concierge services but also positioned the card issuer as a pioneer in delivering tailor-made luxury experiences to its discerning clientele.
2M USD
Annualized incremental spends
5min
from 30min
Reduction in time to create itinerary
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