10 ways AI is changing the CX landscape (Infographic)

Published April 9, 2020   |   

AI is changing the way we do things every day. It can now help us park our cars, order coffee, stock up on home goods, cancel online orders, and more. In particular, AI-backed technologies are changing the customer experience in drastic ways. Gone are the days of interminable customer service calls and access to brands only during business hours. The customer journey is more convenient and personalized than ever before, both for consumers and for companies. Take a look at some of the ways AI is changing the customer experience landscape below:

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